THE GOLD STANDARD

Excellence in delivery and logistics in Northeast Ohio for over 40 years.

Our Mission

To build a successful and enduring enterprise with a reputation for honesty, integrity, fairness, excellence in our field, community involvement, sustainable business practices, dedication, and guaranteed on-time delivery. If successful in this mission, our reward will be loyal customers, continued success and personal growth for ourselves, our families, our employees and contractors, and our communities.

Value

by charging a fair price, and doing exactly what we promise
by proactively taking responsibility should we fall short of perfection

Commitment

to giving our best efforts, ideas, and suggestions to provide solutions to any delivery problem
to partnering with our customer, to ensure that their priorities become ours.

Gratitude

to our clients, at every opportunity, for their patronage
to all of our staff, for their dedication to our customers

Integrity

with trustworthy and bonded couriers on every single delivery
with a money-back guarantee that we will complete each and every delivery order to our customers’ complete satisfaction

TESTIMONIALS

Here's what our clients are saying

I have been at Akron General Medical Center for nearly 17 years, and 1st American Courier is by far the best courier service we have had. We have been utilizing them for over the last 12 years. The employees are very respectful, courteous, and helpful. They often go above and beyond. I would definitely recommend them for your courier needs.”

Eric
Coordinator
Cleveland Clinic – Akron General

I highly recommend 1st American Courier!! WE have been using their service for many years, and are very happy. They are very dependable and provide timely service. Everyone has been friendly and courteous. I would not hesitate to recommend them to anyone for quality service.”

Michael

Manager Support Services
Cleveland Clinic Akron General

1st American is the best service we have ever had. Their prices save us money, and they deliver incredibly fast. I don’t know how they do it, but we are customers for life.”

Robert
C.E.O.
Falls & Co. Public Relations

I am writing at this time to verify the excellent service provided by First American. Not only was the transition period as smooth as anyone could expect, but they continue to surpass expectations and meet the rigorous demands you would imagine a hospital to have. My clients couldn't be happier, and in turn, I would recommend First American to anyone looking for courier services, in the healthcare field or otherwise."

Andy
Navigant Consulting, Inc.

Competent, reliable and trustworthy service is very important in today’s legal industry and 1st American Courier delivers on all three. 1st American consistently goes above and beyond to assist us with our firm’s needs.”

Genevieve
Paralegal
Wilkerson & Associates Co., L.P.A.

I have been working with 1st American Couriers since 2013. All of the couriers I have come into contact with have been very professional and courteous. They go above and beyond getting the supplies delivered to our off site facilities in a timely manner – and safely. They all have been friendly and they get the job done! Great bunch of people to work with.”